has nominated herself
for the LiveJournal Advisory Board. I support her nomination. Here's why.I believe that the Advisory Board members need to be passionate about LiveJournal.
I see a lot of passionate people commenting on news
. I admire their passion and their willingness to speak their minds. But you know what? Anybody can make a heated comment. True passion, I think, is being so into something that you take action. That can mean keeping a paid account, as that helps support the site (it's the reason I became a paid member way back when; I felt so strongly about LiveJournal that I wanted to throw money in their direction). But volunteering your time? That takes a heck of a lot of passion and dedication. And Jen has done a heck of a lot of volunteer work for LiveJournal, so yeah, she's passionate about it. I believe that the Advisory Board members need to have good, concrete knowledge about how LiveJournal works.
Someone who doesn't understand what features LiveJournal currently has can't make suggestions on how to improve those features, or what new features LiveJournal might need. Support Volunteers know a heck of a lot about how this site works. legomymalfoy
is not only a Support Volunteer, she's the freaking admin of the Entries category. So yes, she knows this site well. :)I believe that the Advisory Board members need to understand the userbase.
Many of you
know how vocal fandom can be. Fandom has unique needs. They want to be sure they can continue doing their thing. Jen's very active in fandom (heck, just look at her username! It screams
fandom) so she most definitely would understand what fandom wants.
And yeah, fandom is just a tiny portion of LiveJournal, but I do think they are fairly important. Because fandom is smart, knowledgable, passionate, dedicated. Fandom knows what's going on with LiveJournal because it directly affects their ability to do their thing. Fandom does research and writes essays and is willing to take a stand. Someone who understands fandom will also understand what the userbase wants.I believe that the Advisory Board members can get things done.
And this is really the key.
I see the same demands on news
over and over, and see the same ideas posted to suggestions
. And yeah, I'd like nothing more than to see some of those come to fruition. Who wouldn't
want the ability to have a bazillion userpics, or to have a totally ad-free experience, or to get a pony? I would!
But honestly? Being repeatedly (and heatedly) vocal is NOT going to get anything done. Fact is, it's not always possible to get ponies. I feel that some of the most vocal members of the LiveJournal userbase don't understand this. They don't get that it might not be technically possible, or it might not be easy to implement, or that there are legal or privacy reasons that prevent the idea, or that it plain doesn't fit into LiveJournal's business plans.
And from my own short stint as a LiveJournal Support Volunteer, I can say that we DO get this. We have a better understanding of how the site works--not just technically, but also administratively. This makes it sound like we're some sort of clique or something, and that may be true, but I can honestly say that I can think of nobody better to serve on the Advisory Board than a Support Volunteer specifically BECAUSE of how much we know about how LiveJournal works.
And it's even better that she's on the Abuse Prevention Team. Yeah, I know a lot of people have grief with the the decisions that the APT may make, but you know what? They make those decisions because they understand the policies. And if they understand the policies, they will likely also be able to understand which policies may not be fair, or might not best suit the userbase. Which means they can make suggestions to improve policies--concrete suggestions that may likely have a chance of actually happening, because they'll know what's possible and what's not. That's my belief, anyway.
Also, as a Support Admin, she's had to deal with overseeing the volunteers, which often includes resolving personal conflicts (not saying that Support is wanky; just, anytime you have a group of people together in general, there is bound to be wank). If the Board is constantly sniping at each other, they'll never get anything done. Somebody who has the experience in resolving issues would be a much more productive member than someone who doesn't have that experience.
So yeah, I think legomymalfoy
is the perfect nominee for the Advisory Board. She's got a ton of relevant experience, is passionate about the site, and plus, I just plain like her. <3 So I hope you consider supporting her nomination. She'd do an awesome job.edit:
another reason: LiveJournal Support is all about understanding what the user is asking, and providing them with the information they need in a clearly written manner. Which means Support Volunteers know how to (a) listen and (b) communicate. Two very
important skills when it comes to being on a committee.son of the edit:
I want to add a bit more about the "getting things done" idea.
My concern regarding the vocal contingency is that they will get so caught up in their pet issues that they will just repeatedly ask for them without being willing to compromise. Let's say that someone wants a bazillion userpics. If they just keep saying, "The users want a bazillion userpics!", well, that's not going to get us anywhere.
Instead, what we really need is someone who can say, "Okay, the users want a bazillion userpics. We can't give them that right now; what else can we do for them in the meantime?" Some possibilities might be: (1) increasing the number of loyalty userpics
a person gets a time; (2) giving everyone on the site an extra $foo number of userpics; (3) finding other features that can be quickly implemented and that will make the users happy, while continue working on the userpic issue; or (4) making a news
post saying, "Yeah, we know everyone wants a bazillion userpics. We'd love to give them to you. Here's why it's not possible at the moment. We can't promise that we will be able to implement this feature in the future, but we're evaluating options and trying to find a solution." Support Volunteers are trained to problem-solve, and I think they have the skills to see all the different ways that LiveJournal can give the users at least part of what the userbase wants, if the whole shebang isn't possible.